How to Manage the Order List

Overview

The Order List is the single place where orders from every channel land, so your team can fulfil and invoice them without switching between systems.

Steps

1. Go to Omni Sales > Order List (/admin/omni_sales/order_list).
2. Open an order to view its items, customer and totals.
3. Change the order status as it progresses through fulfilment.
4. Create an invoice and generate the stock export/delivery for the order.
5. Create a manual order when a sale comes in off-channel, or delete an order if needed.

Tips

• Keep statuses current so everyone can see which orders still need action.